What are cookies?

Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Like most websites, the Custom Guards Ltd website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse the website.  They are used to ‘remember’ when your computer or device accesses our website.  Cookies are essential for the effective operation of our website and to help you shop with us online.

 

Information collected

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.  Custom Guards Ltd can use cookies to monitor your browsing and purchasing behaviour.

Google Analytics

When someone visits the Custom Guards website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site to help us improve your browsing experience on the website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Security and performance

Custom Guards Ltd uses a third party service WordFence to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the website.  To find out more visit https://www.wordfence.com

Web Shop

Our eCommerce platform is built into our website by a third party service from WooCommerce. This is the software used to facilitates our online shop so that you can make secure online transactions on our website. WooCommerce is regularly audited by Sucuri, an industry leader in security. For information about WooCommerce’s data protection practices, please read their Privacy Policy (https://automattic.com/privacy/) explaining how and under what conditions they process your personal information, and protect your privacy when you use the WooCommerce Service. For their terms and conditions please visit: https://woocommerce.com/terms-conditions/

WordPress

Our website uses WordPress content management system. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see https://wordpress.org and https://wordpress.org/news/2018/05/wordpress-4-9-6-privacy-and-maintenance-release/

 

How are cookies managed?

The cookies stored on your computer or other device when you access our websites are designed on behalf of Custom Guards Ltd, and are necessary to enable you to a make purchases on our website.

 

What are cookies used for?

The main purposes for which cookies are used are: –

  • For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
    We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to keep track of you whilst you navigate the website.  We will use the persistent cookies to enable our website to recognise you when you visit.
    Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

 

  • To enable Custom Guards Ltd to collect information about your browsing and shopping patterns, including to monitor the success of online campaigns.  Google Analytics cookies allow us to measure and analyse how our customers use the site, to help us improve both its functionality and your shopping experience. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information. For more information please see  Google’s privacy policy at: http://www.google.com/privacypolicy.html.

 

  • To enable Custom Guards Ltd to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

 

How do I disable cookies?

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use. The “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Custom Guards Ltd user experience that we pride ourselves on providing our customers.

Further information about cookies please visit: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/.